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Shipping Policy

Most online orders will ship within 3-5 business days from the date of payment. Most orders are shipped via UPS or available for in-store pickup where noted. For in-store pickup orders, we will notify you via email when your order has shipped to the store of your choice and is ready for pickup.

Garden Product Return Policy

Like many retailers, we guarantee our products; if an item hasn’t met your expectations, you can bring it back. Unlike most retailers, we also guarantee the product advice offered through our website and stores; if an item you’ve purchased based on this advice turns out to be unsuitable, you can bring it back. In either case, simply return the item, and we’ll offer one of the following resolutions: exchange, refund, credit, repair, or store credit.

If you have any questions about our guarantee, please email us at askus@johnsonsgarden.com, talk to the store managers at the location where you made your purchase, or call us at our Main Office, 316.942.3751.

Online Order Returns and Exchanges

Returns and exchanges can be made at any one of our stores or by mail. Please call our Main Office at 316.942.3751 if you wish to return or cancel an order placed online. Please contact us within 14 days of receipt of your order. We cover shipping for any returns caused by our error. We make a good faith effort to verify everything we publish on this website, but we also reserve the right to correct unintentional typographical or technical errors.

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