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Shipping Policy

All orders will ship within 3-5 business days from the date of payment. All orders are sent via Federal Express or USPS, unless noted otherwise.

Garden Product Returns

Like many retailers, we guarantee our products; if an item hasn’t met your expectations, you can bring it back. Unlike most retailers, we also guarantee the product selection advice offered through our catalog, website, and staff; if an item you’ve purchased based on this advice turns out to be unsuitable, you can bring it back. In either case, simply return the item for exchange, refund, repair, or credit.

If you have any questions about our guarantee, please, email us at askus@johnsonsgarden.com, talk to the store managers of any location, or call us at our Main Office 316.942.3751.

Returns and Exchanges

Returns and exchanges can be made at any one of our stores, or by mail. Please call our Main Office, if you wish to return or cancel an order placed online. Please note: Our retail stores cannot accept returns by mail or courier.